Privacy Policy — Eezibuy

1. Who we are

Eezibuy (Pty) Ltd (“Eezibuy”, “we”, “us”, or “our”) is a South African company providing a vehicle finance pre-approval platform. We are subject to the Protection of Personal Information Act 4 of 2013 (“POPIA”).

2. Information we collect

We collect the following categories of personal information:

Identity information: full name, ID number
Contact information: email address, phone number
Financial information: income, employment details, bank statements
Device and usage data: IP address, browser type, pages visited
Marketing preferences and consent records

3. How we use your information

We use your personal information to:

Process your vehicle finance pre-approval application
Communicate with you about your application status
Comply with legal and regulatory obligations
Send you updates and marketing communications (only with your consent)
Improve our platform and services

4. Legal basis for processing (POPIA)

We process your personal information on the following lawful grounds under POPIA:

Your explicit consent (which you can withdraw at any time)
To perform a contract or pre-contractual steps at your request
To comply with a legal obligation
Our legitimate interests, where not overridden by your rights

5. Data sharing

We share your personal information only with third parties necessary to provide our service, including vehicle finance providers and credit bureaus, and only with your explicit consent. We do not sell your personal information.

Our third-party processors are contractually bound to process your data only on our instructions and to maintain appropriate security measures.

6. Data retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your account and associated data at any time.

7. Your rights under POPIA

You have the right to:

Access your personal information held by us
Correct inaccurate or incomplete information
Delete your personal information (right to erasure)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Regulator

8. Security

We use industry-standard security measures including AES-256 encryption at rest and TLS 1.3 in transit. Access to personal data is restricted to authorised personnel only.

9. Information Officer

Our Information Officer is responsible for ensuring compliance with POPIA. To exercise your rights or to raise a privacy concern, please contact:

Information Officer, Eezibuy (Pty) Ltd
Email: privacy@eezibuy.co.za

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform. Continued use of our service after changes constitutes acceptance of the updated policy.